RBL Bank Limited, formerly known as Ratnakar Bank, is a scheduled commercial bank based in Mumbai, India. It offers a wide range of banking products and services to individual customers, small and medium enterprises (SMEs), corporates, and high net worth individuals.

The bank provides various financial products including savings accounts, current accounts, fixed deposits, loans (such as personal loans, home loans, business loans), credit cards, wealth management services and more. RBL Bank also offers digital banking solutions such as internet banking and mobile banking for the convenience of its customers.

One of the key factors that make RBL Bank stand out from its competitors is its focus on technology-driven innovations. The bank has invested significantly in developing advanced digital platforms to enhance customer experience and provide efficient banking solutions. It has introduced features like instant loan disbursals through an app-based process which have helped in streamlining the lending process.

RBL Bank has collaborated with various fintech companies to leverage their innovative technologies and offer cutting-edge financial products. This collaboration allows them to tap into new markets and cater to a wider customer base while offering unique solutions tailored to specific needs.

In addition to its product offerings, RBL Bank places great emphasis on customer service by providing personalized attention and quick turnaround times for queries or issue resolution. Its commitment towards customer satisfaction sets it apart in the competitive banking industry.